Privacy Policy

Last updated: 27 October 2026

Scope

This policy describes personal information handled through VALOR’s corporate website. If you visit the store and place an order, the store’s published privacy policy also applies.

Information we receive

The contact form collects your name, the contact details you provide and your message. Hosting services may retain technical records such as IP addresses, request times and browser information for operation and security. Avoid including sensitive information unnecessary for your enquiry.

How we use information

We use it to answer enquiries and partnership requests, follow up correspondence, operate the website and prevent abuse. Sending an enquiry does not subscribe you to marketing; marketing communications require separate consent where applicable.

Browser storage and external services

The website uses session and language cookies, and browser storage to remember whether its introduction has been shown. Fonts may load from Google Fonts, creating an external connection. Social media and WhatsApp links open services with their own policies. You can manage cookies and storage through your browser, although disabling them can affect functionality.

Access and disclosure

Authorized administrators can access your message. Its details may be delivered to the configured administration email. Hosting, email and technical providers receive access as necessary to supply their services. We may respond to legally binding disclosure requests. We do not sell contact information.

Retention, protection and your rights

We retain information as needed for enquiries, follow-up, protection of rights and legal obligations. We use technical and organizational safeguards, but cannot guarantee absolute security of electronic communications. Subject to applicable law and appropriate identity verification, you may request access, correction, deletion or objection to processing. Records required for legal obligations or an ongoing dispute may need to be retained.

Contact and updates

For questions, privacy requests or complaints, contact VALOR at pasteldenata@valorgroupeg.com or by phone / WhatsApp at +201026744414. Do not send passwords or bank card details.
We may update this policy when website functions or processing practices change; the latest update date appears above.